Address: 515 Madison Street
Seattle, WA, 98104
What does your company do?
Provide guest rooms and function space for convention groups and catered social and corporate events.
How many years have you been in the event industry?
Forever and a day. I started as a dishwasher in my dad’s fine dining restaurant in the Netherlands when I was 12, catered and worked events while attending Hotel School in Europe and worked at multiple resorts in in Florida before moving to Seattle in 2004.
What is an average day in your life like?
Besides a good deal of daily business review meetings, staff meetings, team huddles, projection meetings and one on one meetings, I love participating in group site visits and surprise and delight clients while they are on-site. Besides that, I get to write proposals, a couple of contracts and make sure that we are reaching out to rebook clients from previous years.
Why should someone use or refer the services you offer?
We take a lot of pride in being super responsive and finding the best event solution for each of our potential clients. Besides fully renovated elegant meeting space, our very experienced Renaissance events Team shows a personal vested interest in excellent guest service and shows a lot of attention to detail.
How did you become involved in the industry?
After a few stints managing different styles of hotel restaurants on Marco Island, Florida, I moved to learn Banquets at the Orlando World Center Marriott as a Banquet Manager. After that, I added Catering and Conference Services to my resume working at a resort in the Florida pan-handle. And even though I had a few (small property) GM jobs, I ultimately returned to my favorite: catering and events.
Why are you a member of NACE?
Great way to meet and catch up with people in the industry, stay abreast of industry trends and experience the service delivery of vendors and other venues. We all get busy and focus on our own to do lists and the Nace dinners are a great way to take a quick break, enjoy great comradery and catch up with industry friends.
What have you learned, what would you like to learn through NACE?
I always enjoy the updates on industry trends, especially when it involves a discussion amongst a great panel of people. (Like the one we had a Meydenbauer)
Do you have any professional and personal role models?
One of my great all-time mentors from when I was a property leader was Lenny Zilz, VP at Columbia Hospitality. Lenny had about 12 different properties in his portfolio, however whenever he met with me on a weekly basis, he only focused on my property’s progress and my needs. He always managed to not be distracted by his phone, computer and gave me his full attention. He was supportive, showed a lot heart but was firm at the same time. When I grow up, I want to be just like Lenny J Outside of work, - listening to what wisdoms I share with my teenage kids - I have been shaped quite a bit by the teachings of Jim Rohn and Tony Robbins.
Do you have a career or industry tips that you would like to share?
Be responsive; operate from a standpoint of abundance; don’t try to fit a round peg in a square hole; refer when you don’t have a good solution; ask for the business.
Do you have any stories, or anything additional you would like to share about your time with NACE?
Not sure how they find the time, however I am always so impressed with the time and effort our local Nace Board spends on coming up with great topics, showing excellent creativity and consistently having organized programs.
Do you have any Social Media tags we can use to promote your business?